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Santa Tecla Safe City Project

The Santa Tecla Safe City Project in El Salvador was developed in conjunction with NetSolutions.  Santa Tecla is slated to have the first public safety project with participation from public/private entities, Members of Municipal Police and National Police personnel.

SecurOS™ was the only option capable of providing a comprehensive monitoring and security solution, facilitating a true open platform and native analytic video modules. It allowed for direct access to databases with vehicle information and people with criminal records.


Case Study Snapshot


Throughout 2015, violence has undermined the tranquility of municipalities that did not register violent events in previous years. In 2014, the number of violence-free populations was 50 and Santa Tecla among them, but in 2016 it dramatically reduced to 26, according to police figures.

Official figures show that six of the 20 most-publicized offenses recorded showed increases in homicide, possession of drugs, gang crime, attempted homicide, and accidental deaths such as traffic accidents. Although Santa Tecla was hit by less than 5% of the total violence indicators in El Salvador; during the 2015-2016 period, the estimation shows 9,800 criminal acts represent 3-4% of the country’s total.

The majority of offenses were committed throughout the day, but are more frequent in the range from 3:00 to 6:00 a.m.; as well as from 6:00 a.m. to 9:00 a.m. Between 12 noon and 6:00 p.m., showed issue due to reduced presence from police and local security organizations.

Also, notable, the lack of a capable video surveillance, communications and police dispatch platform were among top pain points for local authorities and especially for the Mayor of Santa Tecla, as he puts great emphasis on State of the Art Technology’s value.



Deployed system includes a fiber-optic network of 102 kilometers, actually covering over 16 square kilometers corresponding to the urban area, where 300 cameras are located with daytime and night vision; the 24-hour facility or center of operations; and the analytical system that records license plates and faces.

The system installed by the company NewSmart can record the faces of people as well as the license plates of vehicles within those areas. It is one of the first artificial intelligence systems to be implemented in the Central American region.

The data recorded by the monitoring center are stored in a database, where the security authorities can verify if they have any incident or criminal report.

The company has been operating since February 1, 2017 as a mixed economy company formed by private entity NetSolutions and the Municipality of Santa Tecla, which own 80% and 20% of the shares respectively.

It was launched as the first video surveillance system including forensic video analytics lab, but Global concepts include re-vamping Santa Tecla city as El Salvador’s first Smart City. Investment in that first project was from the US –  $ 6million.

Even though Smart City is a very broad concept; El Salvador is focused on video surveillance due to the criminal situation that the country lives within.


  • 300 Axis Camera
  • 25 License Plate Recognition (LPR). *Including cars, trucks & motorcycles
  • 50 Facial Recognition License (FCR)
  • 1 Monitor Center (command & control)
  • Innovative business model as joint venture, 20% Government – 80% Private investment
  • Providing monitoring services for both public and corporate customers


The inaugural event was attended by our CEO Aluisio Figueiredo, Regional Director Stuardo Rizo and Support Engineer Luis Tarott.


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